Anthropic support not responding about missing Claude credits
Hi everyone, I’m posting here because I honestly don’t know what else to try at this point. I purchased extra usage credits for my Claude Pro account, the payment went through correctly, and I have both the invoice and the receipt. However, the credits were never added to my account. I’ve already contacted Anthropic support multiple times by email and through the support chat. Every time I receive either an automated reply or I’m told that someone will get back to me, but no one actually follows up. I also can’t start a new chat because the previous support conversation is still marked as ...