Anthropic Support is a joke
Rant on Anthropic Support
I have two macbooks. One is an Air and the other is a Pro. On my Pro model the Claude Code stopped working inside the official anthropic application altogether. Whenever I would type a message, it would create a session w/ a summary of the name but wouldn't ever do anything. Just a blank screen. No error messages, nothing. I spent forever troubleshooting it, pulling logs, reinstalling, clearing cache, etc. to no avail
Reached out to Anthropic, got their AI bot, once it couldn't solve my issue it forwarded my message to a human. It took over a month to get a...
u/novaremnantz·10 days ago·17 pts / 5 comm