Can't subscribe to Pro for a week, payment fails, support is a bot loop, and I'm owed €68 I can't use
Hey everyone,
For over a week now, I've been trying to re-subscribe to the Pro plan from a free account, and I keep hitting the same wall:
"*Payment failed. Please try again later. If the problem persists, contact support at https://support.anthropic.com/*"
Here's the fun part: that link redirects you straight to Fin, their AI support chatbot. After 11 emails, the bot's only suggestion is… to go back to that same link. I've attached a screenshot of the last mail.
I've already tried multiple devices, browsers, and network connections, double and triple-checking my billing info. I'm based i...
u/LoicVita·10 days ago·12 pts / 3 comm